"On Friday, IT
systems were reported to have malfunctioned around the world, which affected
major airlines, banks, or media companies. It is said that the incident was
caused by malfunctions experienced by the cyber security company CrowdStrike
and the Microsoft cloud. Some IT malfunctions are recorded in Lithuania by
Ryanair " and Wizzair service companies, but there should be no serious
impact on passengers.
According to The New
York Times (NYT), at least three US airlines - American, United and Delta -
temporarily suspended all flights scheduled for Friday due to an IT system
failure.
Problems are also
recorded at Sydney Airport, one of Australia's main transportation hubs.
Pictures posted online show long queues at Sydney Airport. His administration
told the AFP news agency that some airlines and terminal services had been
disrupted.
"The global
technological disruption has affected some flights and terminal services,"
the airport's account on the X social network states. - Planes are currently
both landing and taking off, but there may be flight delays in the
evening."
As the BBC writes,
Amsterdam's Schiphol International Airport, one of Europe's airports with the
largest number of flights, is also reporting disruptions.
Tadas Vasiliauskas,
the press representative of Lithuanian airports, VŽ says that the ground
service companies serving Wizzair and Ryanair in Lithuania have confirmed that
there are "certain disruptions in the IT systems", but there should
be no serious impact on passengers.
"Due to this
temporary disruption, passenger check-ins will be free of charge at the
airport. Recommendation for passengers - to arrive at the usual time before the
flight, i.e. two hours before the flight. Earlier arrival is currently not
necessary", says T. Vasiliauskas.
Olga Malaškevičienė,
a representative of LTG Link, the company that organizes passenger transport by
trains in Lithuania, told BNS that the company does not record information
system malfunctions either, its activities are going on as usual. The
Association of Lithuanian Banks VŽ stated that it has no information about
malfunctions of its members and stated that the systems of credit institutions
belonging to the association are operating normally.
CNBC writes that NBC
Universal, the company that controls this media outlet, also experienced
disruptions, as a result of an outage on Friday morning, the British television
channel Sky News could not broadcast. Later, as The Guardian wrote, Sky News
returned to the air, but continues to work with severe restrictions and minimal
capacity.
The London Stock
Exchange says it is unable to publish news on its website due to IT problems.
The National Cyber
Security Center (NKSC) states that it has no information about disruptions of
critical services in Lithuania, although Liudas Ališauskas, head of the NKSC,
told reporters on Friday that the impact of this disruption on Lithuanian
institutions "may yet become apparent"
The problem is the
update
The cause, exact
nature and extent of the disruption are still unclear. Microsoft has indicated
in its announcements that the situation is improving, but there are still
reports of increasing disruptions around the world.
As soon as the news
of IT systems being down en masse appeared, fingers began to be pointed at
Crowdstrike: this company develops antivirus software, the update of which
could "break" computers with the Windows operating system.
"We are aware of
a technical issue with CrowdStrike that has affected multiple carriers,"
American Airlines said in a statement sent to ABC News. "We are working
with CrowdStrike to resolve this issue as soon as possible and apologize to our
customers for any inconvenience."
The company's
CrowdStrike software is widely used by businesses around the world.
Representatives of this company have not yet responded to media requests for
comment, while Microsoft, as the NYT writes, refused to comment on the
CrowdStrike disruptions.
NKSC recommends that
all organizations using Falcon Crowdstrike open source software revert to a
previous version.
According to L.
Ališauskas, this situation shows that organizations should learn how to install
and test updates.
“Before installing
updates to systems that manage electricity or water or provide other critical
services, those updates must be tested in a dedicated secure environment. If
the updates did not cause such consequences as this update has now caused, only
then those updates are installed in the production environment", said the
head of the NKSC.
Because of this
situation, CrowdStrike stock at the start of the trading session in New York
fell about 20%, Microsoft - 2.5%."
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