“Press release
Lithuanians care about their emotional health and are
increasingly seeking professional help, according to a study prepared with
Vilnius University (VU) and commissioned by the mobile operator Tele2. Experts
note that the country's residents open the doors of a psychologist's office
much more often than many other Europeans.
Is it too late to seek help?
In Lithuania, almost twice as many people have tried
psychological consultations as on average in European Union (EU) countries – as
many as 27 percent, according to the latest study on the emotional resilience
of Lithuanian society. According to Skaistė Varnienė, Head of Market Research
at Tele2, people are increasingly recognizing their emotional difficulties,
which, according to the study, we also experience more often.
“The study data reveals that in Lithuania, twice as many
residents are at risk of anxiety disorders as in other Western countries. The
risk of depression is also extremely high, therefore it can be assessed that
psychological consultations in Lithuania are more often chosen when faced with
serious emotional disorders, when the problems are already chronic or have
significantly affected everyday life,” says S. Varnienė.
Alternative psychological assistance measures are rarely
used, the study shows – only about a tenth of residents have tried online
websites or mobile apps designed for self-help.
“On the other hand, interest in and care for one’s emotional
health may be much broader than reflected in statistics. Residents often
encounter various emotional health content on social networks, but they may not
consciously consider this to be self-help,” adds a representative of “Tele2”.
She sees positive changes
VU Associate Professor and Doctor of Psychology Inga
Truskauskaitė, who prepared the survey questionnaire and methodology, notes
that emotional health topics are gradually ceasing to be taboo, and those
experiencing difficulties are actually increasingly deciding to seek
professional help.
“If there were more people experiencing emotional health
difficulties in Lithuania than in other countries, but residents did not seek
help from specialists, this would already be a serious signal. However, the
situation is currently quite adequate. Although we have more people facing
difficulties, we also see more people seeking help, so we are moving in the
right direction – we are acknowledging problems and starting to solve them,
rather than keeping quiet about them,” says the interviewee.
Specialist help is more often needed by people who have
previously experienced complex personal experiences or traumatic experiences,
such as childhood violence, which can increase sensitivity to other surrounding
sources of anxiety.
“The level of anxiety has increased in many countries, and
Lithuania is no exception. The threat of war and the consequences of the
pandemic are affecting our emotional well-being, many of whom feel worse than
before. In addition, the Lithuanian people have historically gone through many
difficult periods, so we can also react more sensitively to current worrying
global events,” I. Truskauskaitė considers.
Emotional well-being can also be affected by the use of
high-risk social networks, which more than a quarter of our compatriots face.
For residents, this becomes a way to escape from unresolved problems, but this
creates a vicious circle – problems remain unresolved, and emotional well-being
only worsens over time.
Tele2, together with VU, has created a free test that allows
you to quickly assess your relationship with social networks and get insights
and advice on how to use them safely and responsibly. You can do this here:
https://soctinklaiirtu.lt/.
The study “Emotional Resilience of Lithuanian Society” was
conducted by UAB Norstat on behalf of Tele2. The study, conducted in
November–December 2025, represents the opinions of Lithuanian residents aged
18–74 who use the Internet. More than 1 thousand respondents were surveyed
during the study.”
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