iPhone Gains Ground Globally With Gen Z

"SEOUL -- Consumers around the world are increasingly choosing Apple Inc.'s iPhones over high-end Android smartphones, with younger users seen as pushing the company toward the level of dominance in the market globally that it has enjoyed in the U.S.

From Europe to Asia, Apple's market lead in the premium bracket is growing, and polls show people in their teens and early 20s, known as Gen Z, increasingly see the iPhone as a must-have. Converts said they are drawn by its design, cameras and AirDrop features for sharing photos.

The trend is putting Apple's chief rival, Samsung Electronics Co., under pressure and threatening the South Korean company's lead in the overall global smartphone market. Samsung has been promoting its splashy foldable phones and 100x zoom cameras on the latest Galaxy S23 Ultra that brought a "wow" from Elon Musk on Twitter.

In Samsung's backyard, where the brand's Android smartphones have held sway, Apple's clout has been growing since the company opened its first store in South Korea in 2018. Apple has four stores in the country, where its mobile-payment system Apple Pay will soon become available for the first time.

Around 52% of people ages 18 to 29 in South Korea were using an Apple phone as of 2022, up from 44% two years earlier, according to polls by Gallup Korea. Samsung's share of this age group slipped to 44% from 45% in that time, the polls showed. For all older age groups, Samsung phones remain most prevalent.

Chung Kyung-rim, a 22-year-old student in Seoul, said nearly all of her peers use an iPhone. 

Apple's reputation for prettier designs and good photos has stuck through the years, she said, though she thinks Samsung's devices have improved in looks, she said.

Apple's rise among young people will likely help the U.S. firm's position in the high-end phone business that it has led. 

Apple's share of worldwide shipments of smartphones priced at $800 and above grew to 76% last year from 65% in 2018, while Samsung's declined to 17% from 27%, according to Canalys, a tech-market researcher. China has been one major driver of growth for Apple after U.S. sanctions crippled another rival, Huawei Technologies Co.

Samsung remains the world's largest smartphone maker by overall shipments, a title it has held since 2012. Even here, Apple is closing in on its rival. Samsung's market share has held about steady at around 21% for the past five years, according to Canalys, while Apple's share climbed to 19% in 2022 from 15% in 2018.

High-end phones are critical for phone makers as they bring in the biggest profits and showcase technological capabilities and leadership, said Tom Kang, a Seoul-based director at Counterpoint Research.

The pricier phone segment represents a pocket of resilience in an industry that has been sliding. Last year, global shipments of smartphones priced above $800 grew 1%, while overall shipments of smartphones fell 12%, according to Canalys.

A Samsung spokesman noted preorder volumes for the recently launched Galaxy S23 smartphone series were higher than for the prior year's models, with 60% of consumers choosing the most-expensive Galaxy S23 Ultra.

Apple didn't respond to a request to comment.

In the U.S., where Apple accounted for 77% of the premium smartphone market last year according to Canalys, one reason for the popularity of iPhones among young people has been the prevalence of iMessage, Apple's messaging app that is widely used and designates different colors for iPhone users and Android users.

Elsewhere in the world that is seen as less of an edge because third-party mobile messengers are more mainstream, from WhatsApp in Europe to KakaoTalk in South Korea.

Young people around the world said they are attracted by Apple-exclusive features such as AirDrop, which enables easy sharing between iPhones between friends, and preferences for Apple's photography and design.

For years, Apple's marketing has focused on taking cinematic photos and videos.

Today's top-end iPhone and Samsung Galaxy smartphone have similar camera components and excel at capturing quality high-resolution photos, said Choi Kab-soo, a travel photographer in Seoul.

Some differences in the color expression of the photos might make people feel that Apple's phones take better photos in everyday settings, said Mr. Choi, who uses an iPhone.

Sarah Carrivale, a 24-year-old graduate student in Paris, has noticed more people around her age are using iPhones -- around 7 in 10, she estimated. She switched to an iPhone 12 two years ago, after using a string of Android devices. She said she is satisfied with the iPhones durability, ease of navigation and cameras. "Once you get an iPhone, in a way there's no turning back," she said.

Across Western Europe, Android users under the age of 25 were almost three times more likely to prefer Apple for their next smartphone than older age groups, according to a poll last year by Canalys of 4,000 individuals from the U.K., Germany, Spain and Italy. Apple users under 25 were more than twice as likely as Android users of the same age to stick with their respective operating systems, the poll showed.

Apps on an iPhone feel faster and more glitch-free, even if the specs are similar to an Android device, said Nicholas Leonzi, a 26-year-old retail worker in London. 

He tried out a Samsung Galaxy S21 Ultra in 2021, which had "cool" features. A regular phone upgrader, he reverted back to Apple after a year.

Apple has grown by building its products based on the same operating system, helping strengthen user retention and brand loyalty. Android phones have far more players in the mix because it isn't a closed system like Apple's.

"As younger consumers grow stickier to the Apple ecosystem, it'll become harder for Samsung to compete with Apple," said Nicole Peng, a Canalys senior vice president.

Samsung, which leads the Android segment, is working to catch up by focusing efforts on making its products from phones to TVs to appliances, and those of partner brands, work together in the most hassle-free manner possible.

One bright spot for Samsung is it is leading the foldable-phones category it helped pioneer. Sales of foldable phones represent less than 1% of the smartphones shipped worldwide, but their increased popularity could boost Samsung's future position in the premium category, analysts said. Apple has yet to announce any plans for foldable phones." [1]

1. iPhone Gains Ground Globally With Gen Z
Sohn, Jiyoung.  Wall Street Journal, Eastern edition; New York, N.Y. [New York, N.Y]. 28 Feb 2023: A.1.