“When faced with a particularly
tough question on rounds during my intern year, I would run straight to the
bathroom. There, I would flip through the medical reference book I carried in
my pocket, find the answer and return to the group, ready to respond.
At the time, I believed that my job
was to memorize, to know the most arcane of medical eponyms by heart. Surely an
excellent clinician would not need to consult a book or a computer to diagnose
a patient. Or so I thought then.
Not even two decades later, we find
ourselves at the dawn of what many believe to be a new era in medicine, one in
which artificial intelligence promises to write our notes, to communicate with patients, to
offer diagnoses. The potential is dazzling. But as these systems improve and
are integrated into our practice in the coming years, we will face complicated
questions: Where does specialized expertise live? If the thought process to
arrive at a diagnosis can be done by a computer “co-pilot,” how does that
change the practice of medicine, for doctors and for patients?
Though medicine is a field where
breakthrough innovation saves lives, doctors are — ironically — relatively slow
to adopt new technology. We still use the fax machine to send and receive
information from other hospitals. When the electronic medical record warns me
that my patient’s combination of vital signs and lab abnormalities could point
to an infection, I find the input to be intrusive rather than helpful. A part
of this hesitation is the need for any technology to be tested before it can be
trusted. But there is also the romanticized notion of the diagnostician whose
mind contains more than any textbook.
Still, the idea of a computer
diagnostician has long been compelling. Doctors have tried to make machines
that can “think” like a doctor and diagnose patients for decades, like a Dr.
House-style program that can take in a set of disparate symptoms and suggest a
unifying diagnosis. But early models were time-consuming to employ and
ultimately not particularly useful in practice. They were limited in their
utility until advances in natural language processing made generative A.I. — in
which a computer can actually create new content in the style of a human — a
reality. This is not the same as looking up a set of symptoms on Google;
instead, these programs have the ability to synthesize data and “think” much
like an expert.
To date, we have not integrated
generative A.I. into our work in the intensive care unit. But it seems clear
that we inevitably will. One of the easiest ways to imagine using A.I. is when
it comes to work that requires pattern recognition, such as reading X-rays.
Even the best doctor may be less adept than a machine when it comes to
recognizing complex patterns without bias. There is also a good deal of
excitement about the possibility for A.I. programs to write our daily patient
notes for us as a sort of electronic scribe, saving considerable time. As Dr.
Eric Topol, a cardiologist who has written about the promise of A.I. in
medicine, says, this technology could foster the relationship between patients
and doctors. “We’ve got a path to restore the humanity in medicine,” he told
me.
Beyond saving us time, the intelligence
in A.I. — if used well — could make us better at our jobs. Dr. Francisco
Lopez-Jimenez, the co-director of A.I. in cardiology at the Mayo Clinic, has
been studying the use of A.I. to read electrocardiograms, or ECGs, which are a
simple recording of the heart’s electrical activity. An expert cardiologist can
glean all sorts of information from an ECG, but a computer can glean more,
including an assessment of how well the heart is functioning — which could help
determine who would benefit from further testing.
Even more remarkably, Dr.
Lopez-Jimenez and his team found that when asked to predict age based on an
ECG, the A.I. program would from time to time give an entirely incorrect
response. At first, the researchers thought the machine simply wasn’t great at
age prediction based on the ECG — until they realized that the machine was
offering the “biological” rather than chronological age, explained Dr.
Lopez-Jimenez. Based on the patterns of the ECG alone, the A.I. program knew
more about a patient’s aging than a clinician ever could.
And this is just the start. Some
studies are using A.I. to try to diagnose a patient’s condition
based on voice alone. Researchers promote the possibility of A.I. to speed drug discovery. But as an
intensive care unit doctor, I find that what is most compelling is the ability
of generative A.I. programs to diagnose a patient. Imagine it: a pocket expert
on rounds with the ability to plumb the depth of existing knowledge in seconds.
What proof do we need to use any of
this? The bar is higher for diagnostic programs than it is for programs that
write our notes. But the way we typically test advances in medicine — a
rigorously designed randomized clinical trial that takes years — won’t work
here. After all, by the time the trial were complete, the technology would have
changed. Besides, the reality is that these technologies are going to find
their way into our daily practice whether they are tested or not.
Dr. Adam Rodman, an internist at
Beth Israel Deaconess Hospital in Boston and a historian, found that the
majority of his medical students are using Chat GPT already, to help them on
rounds or even to help predict test questions. Curious about how A.I. would
perform on tough medical cases, Dr. Rodman gave the notoriously challenging New England Journal of
Medicine weekly case — and found that the
program offered the correct diagnosis in a list of possible diagnoses just over
60 percent of the time. This performance is most likely better than any
individual could accomplish.
How those abilities translate to the
real world remains to be seen. But even as he prepares to embrace new
technology, Dr. Rodman wonders if something will be lost. After all, the
training of doctors has long followed a clear process — we see patients, we
struggle with their care in a supervised environment and we do it over again
until we finish our training. But with A.I., there is the real possibility that
doctors in training could lean on these programs to do the hard work of
generating a diagnosis, rather than learn to do it themselves. If you have
never sorted through the mess of seemingly unrelated symptoms to arrive at a
potential diagnosis, but instead relied on a computer, how do you learn the
thought processes required for excellence as a doctor?
“In the very near future, we’re
looking at a time where the new generation coming up are not going to be
developing these skills in the same way we did,” Dr. Rodman said. Even when it
comes to A.I. writing our notes for us, Dr. Rodman sees a trade-off. After all,
notes are not simply drudgery; they also represent a time to take stock, to review
the data and reflect on what comes next for our patients. If we offload that
work, we surely gain time, but maybe we lose something too.
But there is a balance here. Maybe
the diagnoses offered by A.I. will become an adjunct to our own thought processes,
not replacing us but allowing us all the tools to become better. Particularly
for those working in settings with limited specialists for consultation, A.I.
could bring everyone up to the same standard. At the same time, patients will
be using these technologies, asking questions and coming to us with potential
answers. This democratizing of information is already happening and will only
increase.
Perhaps being an expert doesn’t mean
being a fount of information but synthesizing and communicating and using
judgment to make hard decisions. A.I. can be part of that process, just one
more tool that we use, but it will never replace a hand at the bedside, eye
contact, understanding — what it is to be a doctor.
A few weeks ago, I downloaded the
Chat GPT app. I’ve asked it all sorts of questions, from the medical to the
personal. And when I am next working in the intensive care unit, when faced
with a question on rounds, I just might open the app and see what A.I. has to
say.
Daniela J. Lamas (@danielalamasmd), a contributing Opinion writer,
is a pulmonary and critical-care physician at Brigham and Women’s Hospital in
Boston.”
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